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How to analyze churn data and make data-driven decisions
The importance of customer feedback
How to improve customer experience
At first, do not start with a large team or a significant budget. Instead, pick a few small projects where success can be shown and use them for training people on how to plan uncertain projects with a discovery-driven approach.
Progress metrics for innovation is different from the established business. Relevant metrics include progress through checkpoints, the speed of experimentation, interactions with customers, ideas rejected.
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MORE IDEAS ON THIS
The governance system in your organisation helps projects into the portfolio. It also establishes the scope of innovations and defines what is in the scope. Ideally, it is the growth board that sets up metrics for what opportunities deserves further development.
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Use scorecards to allow people to see the logic behind your strategic choices and lay out what good looks like for your strategy.
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There are seven different types of how to locate an innovation group within the company.
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Executives are seldom set up to deliver performance and growth. Instead, they typically pay more attention to day-to-day performance.
One way to focus on growth is to ask your organisation to articulate how much new growth they expect to ge...
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Innovation is a discipline that can be learned and repeated. However, it is organised and operate differently from everyday business.
Many companies are aware that they need to create an innovation capability but don't know where to start. Working through five ideas can hel...
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318 reads
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