Using 5 Whys Problem Solving To Save The Washington Monument
The state of Washington approached NASA to ask them to build a protective clear structure around their beloved monument and save it from corroding. By using the five whys problem solving method they saved the state money by recommending they didn't need any structure they just needed to turn the lights off earlier...
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Experience designer and design teacher interested in well-being, accessibility and great design practices. Specialising in service design, product design and user research.
Great example of the five whys in design thinking
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