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Using 5 Whys Problem Solving To Save The Washington Monument
The state of Washington approached NASA to ask them to build a protective clear structure around their beloved monument and save it from corroding. By using the five whys problem solving method they saved the state money by recommending they didn't need any structure they just needed to turn the lights off earlier...
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212 reads
Saving The Washington Monument: First Of Five Whys
Problem: One of the monuments in Washington D.C. is deteriorating.
Why #1 – Why is the monument deteriorating?
Because harsh chemicals are frequently used to clean the monument.
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154 reads
Saving The Washington Monument: Second Of Five Whys
Problem: One of the monuments in Washington D.C. is deteriorating.
Why #2 – Why are harsh chemicals needed?
To clean off the large number of bird droppings on the monument.
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104 reads
Saving The Washington Monument: Third Of Five Whys
Problem: One of the monuments in Washington D.C. is deteriorating.
Why #3 – Why are there a large number of bird droppings on the monument?
Because the large population of spiders in and around the monument are a food source to the local birds
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80 reads
Saving The Washington Monument: Fourth Of Five Whys
Problem: One of the monuments in Washington D.C. is deteriorating.
Why #4 – Why is there a large population of spiders in and around the monument?
Because vast swarms of insects, on which the spiders feed, are drawn to the monument at dusk.
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87 reads
Saving The Washington Monument: Fifth Of Five Whys
Problem: One of the monuments in Washington D.C. is deteriorating.
Why #5 – Why are swarms of insects drawn to the monument at dusk?
Because the lighting of the monument in the evening attracts the local insects.
Solution: Change how the monument is illuminated in the evening to prevent attraction of swarming insects.
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106 reads
CURATED BY
Experience designer and design teacher interested in well-being, accessibility and great design practices. Specialising in service design, product design and user research.
CURATOR'S NOTE
Great example of the five whys in design thinking
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