Learn more about business with this collection
How to focus on the present moment
How to cultivate empathy and understanding towards others
How to set personal and professional goals
Understanding EQ and human skills
The basic dimensions of emotional intelligence:
- Self-awareness: The ability to understand what we're feeling and the reason for feeling it. Self-awareness is at the centre of intuition and decision-making.
- Self-management: The ability to regulate difficult emotions and connect with positive emotions to energise our work.
- Social awareness: The ability to foster relationships and be aware of others' feelings, needs and concerns.
- Relationship management: Merging self-awareness, self-management, and social awareness to ensure positive and beneficial relationships.
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Focus on the role in your context
A survey of HR hiring managers found that 80% say job descriptions are important, but nearly 50% admit to copy-pasting job descriptions from other banks and industry leaders like Google and Amazon.
The Role Canvas can help to create a better job description by focus...
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Interviewing for human skills
Behaviour-based interview questions focus on understanding what behaviours led to accomplishments, and the intentions, consequences and impact of the behaviours on other people.
Questions to explore conflict:
- Tell me about a time you suggested something that ...
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The Role Canvas
- What is the main purpose of the role? Why does the role exist? For example, to lead a team to find new ways to engage with a new market.
- What is the role accountable for? Start with the known goals or outcomes for the role.
- What human...
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Product management skills
The practice of product management consists of two sets of skills:
- Technical skills are tools to solve a customer problem: What work is done - product roadmaps, vision statements, OKRs and KPIs, design sprints, product prototypes, testing, MVPs.
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The key to understanding product management is to think of it as a practice—somewhat like a doctor practising medicine or a lawyer practising law.
KATE LETO
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The 4 core skills of emotional intelligene
Personal competence:
- Self-Awareness: perceive your emotions and stay aware of them as they happen.
- Self-Management: use awareness of your emotions to stay flexible and positively direct your behavior.
Social competence:
- Soci...
Transformational Leadership & Emotional Intelligence
EI (Emotional Intelligence) is virtually synonymous with good leadership. There are five elements of emotional intelligence:
- Self-awareness: The ability to recognize and understand one’s own emotions, as well as one’s effect on other people.
- Self-r...
Emotional intelligent people pay attention to what they are feeling
Psychologist and author Daniel Goleman identifies Self-awareness as one of the key components of emotional intelligence. Self-awareness involves the ability to recognize moods, emotions, and feelings. Part of self-awareness also involves being aware of how you monitor your emotions and moods inlf...
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