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How to focus on the present moment
How to cultivate empathy and understanding towards others
How to set personal and professional goals
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The basic dimensions of emotional intelligence:
The key to understanding product management is to think of it as a practice—somewhat like a doctor practising medicine or a lawyer practising law.
A survey of HR hiring managers found that 80% say job descriptions are important, but nearly 50% admit to copy-pasting job descriptions from other banks and industry leaders like Google and Amazon.
The Role Canvas can help to create a better job description by focus...
Behaviour-based interview questions focus on understanding what behaviours led to accomplishments, and the intentions, consequences and impact of the behaviours on other people.
Questions to explore conflict:
The practice of product management consists of two sets of skills:
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To motivate and inspire performance, a leader must be:
Create a dilemma with proper tension or dissonance with which associates can identify, then using one sentence, describe the challenge for each of the key characters.
Questions to help...
The climax is a resolution used as a tool for insight and should clearly fit the challenge and carry the associates to new and unexpected directions.
- Will the ending surprise, amuse, inspire, challenge, or amaze my associates?
- Will associates view th...
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