Automation resistance

When it comes to automation, the value proposition seems clear cut: it strengthens operations, slashes overhead costs, and supports bottom-line growth. There is, of course, a wrinkle: people fear change.

While many businesses are eager to automate as many processes as possible, a portion of Small And Midsize Businesses either lack the resources or the will to streamline simple tasks. Sometimes, there's even outright resistance—employees fear replacement, leaders fret over inflexible workflows, or traditionalists dread the drumbeat of new technology conquering their way of work.