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How to ask open-ended questions
How to avoid awkward silences
How to show interest in others
The Hard Skills That a PM Needs To Have
First thing is — get comfortable with the fact that you may not be as competent as others on some topics and it’s actually great. Respect the skills of other people and let them make the decisions in the areas they are responsible for. Be open to learning, ask questions, ask for their help on understanding things.
This makes people think of their own ideas, and solutions so it benefits them too. Create an environment of healthy challenges where everyone can challenge things, but not just for the sake of challenges — the goal is to be getting better and achieve the shared goal you have.
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Accounting for Unknown Unknowns When Planning
One of the things that you have to accept as a PM is that there will always be some unknowns and you cannot plan everything 100%. So the first thing is to have an open mind. Another useful thing is to make sure you involve all the relevant people before moving forward with experi...
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First Steps as a Product Manager
For a company that has never had a Product Manager or practice before, the first thing to think about is educating your colleagues on why you are there.
Get their feedback on what they expect from you and shape their vision on what your role is. For a PM one o...
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Seek Intrinsic Rewards
Intrinsic motivations are those that come from within an individual and involve doing things for their own sake. They drive them to do better, push harder, be stronger, and persevere.
Mentally tough people don't focus on the possible rewards that may await them at the e...
“No” Has A Lot Of Skills
- No” allows the real issues to be brought forth
- “No” protects people from making—and lets them correct— ineffective decisions
- “No” slows things down so that people can freely embrace their decisions and the agreements they enter into
- “No” helps people feel safe, secur...
Psychological Safety
Psychological safety is a "shared belief, held by members of a team, that a group is a safe place for taking risks. It is a sense of confidence that the team will not embarrass, reject, or punish someone for speaking up.”(Amy Edmondson, 1999)
This...
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