Smart Thinking

Please the readers by giving them an “aha” moment:

• Draw fresh distinctions. Ginni Rometty, formerly IBM’s CEO, offered one with this description of the future: “It will not be a world of man versus machine; it will be a world of man plus machine.”
• Phrase a pragmatic message so that it also evokes an universal truth. The founder of Herman Miller, wrote: “The first responsibility of a leader is to define reality. The last is to say thank you. In between the two, the leader must become a servant and a debtor.” That’s wisdom not just for business managers but for anyone in a guiding role.