Next, focus on their customers. Ask which customers that purchase from them do they value the most. Why?
When you learn more about their customers and what is important to them, you uncover their priorities and what is essential to their business.
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Similar ideas to Customers: Which Type of Customers do They Value Most
What are your priorities for the month? The week? Today? Determine what they are and do those things first.
Why would you work on less important tasks when the truly important items are where you create the most value--whether for your business or your life?
Collect the voice of the customers at risk.
This will help you be aware of many important things including the reason your customer bought your product, why they stuck around, and what made them cancel. The following methods and campaigns can be used to learn more about your customers:
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