Being able to say that you don’t know and driving participation through inquiry are two strong tenets of psychological safety.
Amy Edmondson shares some rules of thumb for asking a good question: One, you don’t know the answer; two, you ask questions that don’t limit responses to Yes or No, and three, you phrase the question in a way that helps others share their thinking in a focused way.
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An overlooked factor at an organization: The climate of psychological safety
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Self-explaining can give voice to impulses of curiosity that may otherwise remain unexplored. It’s about asking ourselves the question, “Why?” Now, if we really know a topic, “why” questions are not that hard.
If I asked you a why question about the town that you grew up in, the answer woul...
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