The most effective way to know what your customers think of your business is to ask them. Simple, right? Yet, marketers get so in the weeds on daily tasks that most businesses forget to ask for feedback. Transactional emails are the perfect space for this because they’re automated to send while the interaction is still fresh in the customer’s mind.
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If you’ve been scratching your head, wondering about the meaning behind ‘transactional email’ or similar terms, this post is here to help! Find out what they are and how you may be able to use transactional emails for your agency or business.
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Engaged customers will provide feedback that can give a fresh perspective on the company and help improve customer satisfaction rates.
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