How To Do Churn Analysis - Deepstash

How To Do Churn Analysis

When preparing a churn analysis, it's important to think about churn in relation to both your business and your customers. The following suggested analysis methods will help you achieve this. 

Before starting your churn analysis, it's important to ask yourself: what problem am I trying to solve? This will help guide the analysis process and avoid wasting time on doing random searches in the data.

29

80 reads

CURATED FROM

IDEAS CURATED BY

leverett

Improving myslef every day.

Analysing Churn: A comprehensive Study

The idea is part of this collection:

Ultimate Guide to Reducing Churn

Learn more about business with this collection

How to analyze churn data and make data-driven decisions

The importance of customer feedback

How to improve customer experience

Related collections

Similar ideas to How To Do Churn Analysis

Gain an Understanding of What Customers Want

Collect the voice of the customers at risk.

This will help you be aware of many important things including the reason your customer bought your product, why they stuck around, and what made them cancel. The following methods and campaigns can be used to learn more about your customers:

How to Succeed as a Digital Artist in 2023 - A Practical Guide

How to Succeed as a Digital Artist in 2023 - A Practical Guide

If you're a digital artist, this text is essential reading. With tips on finding your niche, collaborating with other industries, developing a business mindset, embracing failure, and balancing your workload, it's packed with useful advice to help you succeed in a competitive industry. Whe...

Principle 8. A good service requires as few steps as possible to complete

A good service requires as minimal interaction from a user as possible to complete the outcome that they’re trying to achieve. Sometimes this will mean proactively meeting a user’s needs without them instigating an interaction with your organisation. This may mean occasionally slowing the progres...

Read & Learn

20x Faster

without
deepstash

with
deepstash

with

deepstash

Personalized microlearning

100+ Learning Journeys

Access to 200,000+ ideas

Access to the mobile app

Unlimited idea saving

Unlimited history

Unlimited listening to ideas

Downloading & offline access

Supercharge your mind with one idea per day

Enter your email and spend 1 minute every day to learn something new.

Email

I agree to receive email updates