The design-thinking framework

The overall flow of the framework

1. Understand
2. Explore
3. Materialize

Within the larger framework are 6 phases:

1. Empathise: Research what your users do, say, think, and feel.
2. Define: Combine your research to identify where your users' problems exist, then highlight opportunities for innovation.
3. Ideate: Brainstorm a large range of crazy ideas that address unmet user needs.
4. Prototype. Build actual, tactile representations of a subset of your ideas to help find what works and what does not.
5. Test: Return to your users for feedback.
6. Implement: Your solution should touch the lives of your end-users.