Building Trust - Deepstash

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Building Trust

In order to build trust with the stakeholders and development team members, follow these tips:

  • Empathise with the individuals and make an effort to understand their perspectives, needs, and interests, for example, by practising active listening. 
  • Speak and act with integrity: Say what is true and make your actions match your words. 
  • Show people that you value their ideas and concerns and involve them in product decisions. 
  • Get to know people and allow them to get to know you. 
  • Strengthen your expertise. The more knowledgeable you are, the more likely it is that people will trust and follow you.

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As product managers and product owners, we make a myriad of decisions — from shaping the product strategy and determining the product roadmap to deciding the detailed functionality of our products. But do we make all these decisions effectively? And do we always secure the necessary buy-in? This stash helps you make better decisions. It discusses five common decision rules and explains when to apply them.

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