Building trust: Integrity

Integrity is how you adhere to strong moral principles and how honest you are. Integrity is hard to judge and critical for trust building.

A lot of behaviors at work are seen as instrumental and strategic, leaving people ambiguous about whether actions are coming from underlying values or merely a façade. Thus, the more opportunities you have to articulate your values explicitly and to allow team members to see your values in action, the more likely they will have faith in you and invest their trust in you.