Wikipedia’s popularity as an information source with everyone from grade-schoolers to those in their golden years, led Shane Greenstein, a professor of strategy at the Kellogg School, to investigate how faithfully Wikipedia adheres to a “neutral point of view.”
Newer articles, he has found, are less biased than ones crafted earlier in the site’s existence. But how does Wikipedia stack up against encyclopedias? Is the wisdom of the crowd more biased than the wisdom of experts?
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