To begin exploring and cultivating a leader’s mindset, organizations should shift from “telling” to “inquiring.” Directive dialogue teaches your direct reports about how you think.
Inquiry creates the opportunity for your direct reports to slow down and gain insight into how they think. When you engage with direct reports, inquire about the beliefs that underpin their assumptions. Avoid questions that begin with “why,” as they tend to place people on the defensive and stifle dialogue. Instead, ask questions that begin with “how” or “what.”
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Companies tend to gauge capacity based on leaders’ technical execution of tasks, but that perspective overlooks foundational elements that help these professionals reach a higher level—the T-shaped leader.
In this development model, the vertical line of the T represents de...
The middle tier of the pyramid addresses a leader’s skills. Conventional thinking considers skills merely a person’s abilities. In the MSK Framework, the skills level seeks to answer the question: Who are you as a leader? Emotional intelligence reigns supreme here.
Organizations should invite leaders to identify no more than two areas in the emotional intelligence domain on which they would like to focus. The areas selected will offer greater insight into the question: Who are you as a leader?
This approach builds on the Day, Harrison, and Halpin’s view of leader development, which argues that improving leaders’ knowledge, skill, and attitudes will increase their capacity.
The pyramid shaped MSK Framework takes these principles a step further, offering organizat...
The foundational level of the MSK Leader Development Framework pyramid targets a leader’s mindset, in particular, the beliefs that orient the way we handle situations and sort out what is going on.
In order to assess what a leader can do and build additional capacity, the organiza...
Middle management used to be the place where careers stalled, but the pandemic has turned that notion on its head. In fact, mid-level leaders possess more agency now than at any other time in recent history.
The tight job market is opening up new opportunities for capable middle m...
The top tier of the Framework considers a leader’s knowledge. Knowledge includes the leader’s technical training, socialization, and executing abilities. Some organizations focus on this tier at the expense of the previous ones, but a shift in perspective can produce significant results, part...
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