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Facilitate The Exploration of Skills

Organizations should invite leaders to identify no more than two areas in the emotional intelligence domain on which they would like to focus. The areas selected will offer greater insight into the question: Who are you as a leader?

  • During periodic assessments, organizations can ask leaders:
  • What are they noticing in themselves?
  • How have they responded to evolving events?
  • How do they use those insights as they lead their teams?
  • How do they want to respond to the next challenge they encounter?


68 reads


The T-shaped leader

Companies tend to gauge capacity based on leaders’ technical execution of tasks, but that perspective overlooks foundational elements that help these professionals reach a higher level—the T-shaped leader.

In this development model, the vertical line of the T represents de...


141 reads

S: Skills

S: Skills

The middle tier of the pyramid addresses a leader’s skills. Conventional thinking considers skills merely a person’s abilities. In the MSK Framework, the skills level seeks to answer the question: Who are you as a leader? Emotional intelligence reigns supreme here.

Leader developm...


80 reads

Cultivate the Leaders Mindset

To begin exploring and cultivating a leader’s mindset, organizations should shift from “telling” to “inquiring.” Directive dialogue teaches your direct reports about how you think.

Inquiry creates the opportunity for your direct reports to slow down and gain insight into how they think. W...


59 reads

MSK Leader Development Framework

This approach builds on the Day, Harrison, and Halpin’s view of leader development, which argues that improving leaders’ knowledge, skill, and attitudes will increase their capacity.

The pyramid shaped MSK Framework takes these principles a step further, offering organizat...


128 reads

M: Mindset

M: Mindset

The foundational level of the MSK Leader Development Framework pyramid targets a leader’s mindset, in particular, the beliefs that orient the way we handle situations and sort out what is going on.

In order to assess what a leader can do and build additional capacity, the organiza...


92 reads

The Rise Of Mid-Level Managers

The Rise Of Mid-Level Managers

Middle management used to be the place where careers stalled, but the pandemic has turned that notion on its head. In fact, mid-level leaders possess more agency now than at any other time in recent history.

The tight job market is opening up new opportunities for capable middle m...


317 reads

K: Knowledge

The top tier of the Framework considers a leader’s knowledge. Knowledge includes the leader’s technical training, socialization, and executing abilities. Some organizations focus on this tier at the expense of the previous ones, but a shift in perspective can produce significant results, part...


69 reads




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