There are many ways to measure ROI on social media. Some of the main key performance indicators (KPIs) we use for our clients: follower growth, website traffic from customized links, promo codes for sales, subscribers for newsletters, customers filling out forms to receive sample products (e.g., skincare), or foot traffic to physical stores.
Decide with your agency or marketing person on the ways it makes the most sense for your brand’s goals to measure ROI, and what KPIs you will use to track performance.
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