Get More From Incident Reviews

You can’t build software without encountering incidents – from critical bugs to full-blown outages, dealing with incidents are an inevitable part of the process.

As a result, you’ll find no shortage of articles telling you how to write a review – or as they’re commonly known, a post mortem – of your incident. These top tips are widely practised:

• Avoid blame
• Focus on the details
• Ask why multiple times