Change management involves guiding an organisation from a current state to a different future state. However, the current state is often not well understood, whether app usage, workflows, or employee behaviour.
Some managers may be tempted to assume employees behave in a certain way based on the documented process teams should follow. Then a change roadmap is built on the faulty assumptions and is bound to cause problems.
Effective change managers plan how employees do their work. They know what's actually happening.
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The abrupt change in our personal lives or at work can leave us feeling anxious. To smooth the transition, people need the right preparation and guidance.
Change management gives employees the tools and resources to adapt to change better and feel comforta...
Change management is essential during mergers and acquisitions. If employees feel overwhelmed by the pace of change or puzzled by the integration of systems, they may leave.
Change managers should be deliberate about planning integrations and base their strategy on the same fundamen...
Many companies may introduce new tools too quickly or add too many into the mix at once. This could lead to duplicative apps and licenses and cause tech costs to become out of control.
IT shouldn't be afraid to audit the company's existing app usage and retire apps that do ...
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