Details Steps!
- Look for people with varied experiences, who have worked within different ecosystems and understand the capabilities, technologies, channels, and transformational approaches you will be deploying.
- You want leaders who have demonstrated that they can build and scale up the capabilities you aim to perfect.
- Your team should reflect the diverse voices of your total ecosystem—including the customers you seek to serve, your workforce, and your partners. Very likely, those voices will cover a range of gender identities; national, racial, and ethnic origins; abilities.
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