A study showed that while using video resumes increased call-back rates for all candidates by 10%, wheelchair users were still less likely to be called to interview, and prospective employers were more likely to stop watching their videos when it was revealed the candidate had a disability; for example, when their wheelchair came into view, even in workplaces where accessibility was ensured.
Call-back rates are at their highest when the applicant uses a video resume without revealing a disability.
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