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How to analyze churn data and make data-driven decisions
The importance of customer feedback
How to improve customer experience
There are two ways designers and developers can ensure that software is a joy to use.
15
74 reads
MORE IDEAS ON THIS
A user’s behavior = ability + motivation + trigger
Behavioral design is a user-centered frame and tries to let the user's emotions and needs guide the development process while using triggers to get the user to take a specific action.
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98 reads
New apps often struggle to succeed because people fail to adopt them. That is why a basic UX plan is not enough. You also need a behavioral design to succeed.
Behavioral designers combine design, technology, psychology and creative methods to find out how to get peo...
15
124 reads
Two key principles for UX development are:
18
87 reads
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