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The person you're talking to will feel more validated and valued if you confirm that they have your undivided attention.
Pair this with some eye contact and maybe a nod frpm time to time
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532 reads
MORE IDEAS ON THIS
While there’s nothing wrong with praise like, “looks good” or “thank you,” saying you appreciate the human being behind the work adds an extra layer of gratitude and facilitates stronger relationships down the road
If this is too far out of your comfort zone, start with its sister phrase, “...
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406 reads
If someone who is usually reliable isn’t performing to their standards, put disappointment aside for a moment and genuinely ask them of they're all right. They might have a perfectly acceptable reason.
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357 reads
Far from being a sign of weakness, the ability to apologise is a hallmark trait of an emotional intelligent person. Recognising mistakes, taking responsibility, and showing remorse and a desire to do better are the foundational elements of productive personal-relationship-building.
However...
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284 reads
Emotionally intelligent people don’t censor ideas, steamroll feedback, or presume they know more than everyone else. They don't feel insecure and they know they don't have anything to prove.
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389 reads
indicates a fundamental confidence in the decisions and abilities of another person, allowing them to deliver results and build personal morale.
People generally perform better when they’re supported and believed in, rather than micromanaged or overly questioned.
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407 reads
Being emotionally intelligent means neither creating unnecessary drama nor shying away from differences of opinion.
If your thoughts don’t mesh with your co-workers', rather than remaining silent you can say something like “I'm afraid I don’t agree” or leading with a cloying, “With all due...
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330 reads
The cornerstone of emotional intelligence is the ability to perceive, evaluate, interpret, and manage emotions — both your own and those of others — and use those insights to drive positive action. This sensibility can improve everything from communication and personal relationships to effectiven...
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602 reads
This signals your commitment to the conversation and and your desire to gain clarity minus any judgment.
Effective communicators don’t pretend they know things when they don’t, or make another person feel stupid for not expressing themselves clearly.
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481 reads
Resist the tendency to over-apologise. This doesnt make you sound sorry at all. Instead, it makes you sound like everything's centred on you and your feelings
Instead of saying sorry about everyhting, try thanking someone the other person for their understanding. This shifts the fo...
54
344 reads
CURATED FROM
Jack of all people-related trades, master of none. Majored in Psychology, Customer Service Assoc for a few Years, HR Officer for 4, Manager and ESL Teacher for over 11 yrs now, an artist since birth.
Because we tend to say the wrong things sometimes
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It means paying attention to what the other person is saying and not interrupting. It also means asking questions to show that you're interested in what they have to say.
Here are some tips for being a good listener:
It is frustrating when you're arguing with someone, and you feel like they don't listen. But you really only have control over what you do. You can't make someone listen to you, but you can listen to them.
Instead of accusing the other person of not listening, say "I'm lis...
Love and affection are expressed through this love language when someone gives someone else their undivided attention. This means putting down the cell phone and turning off the tablet, making eye contact and actively listening. People with this love language are looking for quality over quantity...
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