Quote by W. EDWARDS DEMING - Deepstash
Handling Difficult People

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Handling Difficult People

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“In God we trust… all others bring data.”

W. EDWARDS DEMING

21

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It’s critically important to support business proposals and decisions with data. In the absence of data, you’ll ultimately be forced to do things the boss’s way. Modal Bias ensures that the bosses think that their way is best, unless you can prove otherwise. In a battl...

AVINASH KAUSHIK

18

111 reads

Data beats Modal Bias

Data beats Modal Bias

The concept of “modal bias” is simply the thought that our idea or approach is best. We all think that, but it can become much more troublesome when a HiPPO (the highest paid person in a meeting) falls into that trap and...

19

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If you can bring data to support your points, your boss should pay attention to that. If your boss repeatedly refuses to see the data, that’s another problem entirely. If you find yourself as the HiPPO in a situation, try to stay open to other ideas and data that may refute what your initial thoughts were.

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In God we trust; all others must bring data.

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