Lost In The Screen - Deepstash
Top 7 TED Talks On Customer Success

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Top 7 TED Talks On Customer Success

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Lost In The Screen

Lost In The Screen

Who hasn’t seen a friend divert their attention, mid-conversation, to reflexively check their phone? Most of us simply accept these interruptions as a consequence of our times.

Unfortunately, distraction is contagious. When smokers get together, the first one to take out their pack sends a cue, and when others notice, they do the same. Likewise, digital devices can prompt others’ behaviors. When one person takes out their phone at dinner, it acts as an external trigger. Soon, others are lost in their screens at the expense of the conversation.

22

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How To Handle The Person Distracted In The Phone

How To Handle The Person Distracted In The Phone

You can ask a direct question that gives the person two simple options: (1) excuse himself to attend to the crisis happening on his device, or (2) kindly put away his phone.

The question goes like this: “I see you’re on your phone. Is everything okay?”

Remember to be ...

32

242 reads

Distraction Free Days

Distraction Free Days

If we’re not intentional about making time and space for distraction-free discussions, we risk losing the opportunity to truly know others and allow them to truly know us.

In the same way that society reduced social smoking with social antibodies, we can reduce distraction while with friend...

21

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Developing Social Antibodies

Developing Social Antibodies

The remedy for distraction in social situations involves the development of new norms that make it taboo to check one’s phone when in the company of others.

The only way to make sure certain unhealthy behaviors are no longer acceptable is to call them out and address them with social antibo...

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