Learn more about personaldevelopment with this collection
How to communicate effectively with difficult people
How to handle conflict
How to stay calm under pressure
The First Way: Flow/Systems Thinking
The First Way emphasizes the performance of the entire system, as opposed to the performance of a specific silo of work or department — this as can be as large a division (e.g., Development or IT Operations) or as small as an individual contributor (e.g., a developer, system administrator).
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63 reads
MORE IDEAS ON THIS
The Second Way: Amplify Feedback Loops
The Second Way is about creating the right to left feedback loops. The goal of almost any process improvement initiative is to shorten and amplify feedback loops so necessary corrections can be continually made.
The outcomes of the Second Way include understanding and responding to all cust...
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50 reads
The Third Way: Culture of Continual Experimentation and Learning
The Third Way is about creating a culture that fosters two things: continual experimentation, taking risks and learning from failure; and understanding that repetition and practice is the prerequisite to mastery.
We need both of these equally. Experimentation and taking risks are what ensur...
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39 reads
The “Three Ways" which are the principles that all of the DevOps
The Three Ways describe the values and philosophies that frame the processes, procedures, practices of DevOps, as well as the prescriptive steps.
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137 reads
CURATED FROM
CURATED BY
Principles that all of the DevOps patterns can be derived from
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Apologize The Right Way
To stop a difficult relationship from getting even worse, apologize in the right way: Promise to change. It is one of the most important components of an apology.
When you're reluctant to apologize, try focusing on the results you might achieve as opposed to who is right or wrong....
The First Video Game
Though 1972’s Pong has often been credited as the first popular video game, the mantle goes to Tennis For Two, which was created by a nuclear physicist, William Higinbotham, in 1958.
The primitive game was a sideways view of a tennis court, with the ball moving back and f...
Systems and Data
The first requirement in most CS Ops positions is to establish a systemized way to capture your customer’s data.
Whatever system you have is a central source of truth that everyone in the organization or company can utilize. As a CS Ops leader, your role wi...
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