Systems and Data - Deepstash
Systems and Data

Systems and Data

The first requirement in most CS Ops positions is to establish a systemized way to capture your customer’s data.

Whatever system you have is a central source of truth that everyone in the organization or company can utilize. As a CS Ops leader, your role will be understanding and organizing the revealed data. 

The next step is to use the data produced by the system to tell a story not only about your customers but also about your product and your company.

26

178 reads

CURATED FROM

IDEAS CURATED BY

joshaw

Social worker

The idea is part of this collection:

Design Frameworks

Learn more about marketingandsales with this collection

How to beat procrastination

How to enhance your creative thinking

How to create a smooth transition in a new endeavor

Related collections

Similar ideas to Systems and Data

Leadership

A CS Ops leader not only establishes team structure but also helps create a tier system for existing customers with a CS leader. 

  • The CS team structure has a lasting impact on your customer base. Sometimes, CSMs do not possess the skills or personality traits to be assigned to a partic...

Research planning: Choose your data and methods

At some point, you'll need to consider which data source and analytical strategy are most likely to give the answers you need.

  • Consider whether your question would be best addressed by qualitative data (interviews, observations, or historical re...

Conduct market research and gather data

Market research provides critical information about your market and business landscape. This information is useful when trying to position products or a brand in the market

Don’t lim...

Read & Learn

20x Faster

without
deepstash

with
deepstash

with

deepstash

Personalized microlearning

100+ Learning Journeys

Access to 200,000+ ideas

Access to the mobile app

Unlimited idea saving

Unlimited history

Unlimited listening to ideas

Downloading & offline access

Supercharge your mind with one idea per day

Enter your email and spend 1 minute every day to learn something new.

Email

I agree to receive email updates