Accept Management’s Inherent Difficulty - Deepstash
Handling Difficult People

Learn more about teamwork with this collection

How to communicate effectively with difficult people

How to handle conflict

How to stay calm under pressure

Handling Difficult People

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Accept Management’s Inherent Difficulty

Accept Management’s Inherent Difficulty

  • Don't waste time and mental energy wishing it weren't so.
  • Accept that frustrations and difficult situations go with the territory of management.
  • Understand that that's why management is better paid.
  • Approach employee "issues" positively, like an intriguing puzzle to solve.

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1.41K reads

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Think In Terms Of Assets And Liabilities

Always consider if a problematic employee still adds real value to the organization. Sometimes they subtract more than they add, and liabilities should be let go. 

112

1.04K reads

Be Empathetic

Be Empathetic

Someone may be hard to manage due to new external factors or something in your own management style. If you can look at a problematic situation holistically and gain insights into why someone is acting a certain way, that can lead you to a constructive solution.

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1.01K reads

Get Help When Necessary

Get perspective on a difficult employee from someone whose judgment you trust. It isn't a sign of weakness, but of sensible judgment.

Human Resources is especially helpful, so make a point of establishing close working relationships with them and also with those you feel are especial...

93

918 reads

Deal With Conflict Directly

The best managers don’t avoid or bulldoze over conflicts, as doing so is harmful to cooperation. They understand people will have to keep working together in the future and that constructive and fair solutions are the ideal.

111

1.16K reads

Set Clear Measurable Goals

Set Clear Measurable Goals

This makes it clear if employees are on track and have reached their performance targets. With clear goals there is no space for arguing in case of failure, only correcting.

105

928 reads

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autumn_mm

Reading is my passion, leadership is my favourite non-fiction. A bit of a geek.

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