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Ultimate Guide to Reducing Churn

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How to analyze churn data and make data-driven decisions

The importance of customer feedback

How to improve customer experience

Ultimate Guide to Reducing Churn

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PABLO PICASSO

All children are artists, the challenge is how do you remain one when you grow up

PABLO PICASSO

12

124 reads

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MARK ZUCKERBERG

All the work that I do is at the intersection of Psychology and Computer Science

MARK ZUCKERBERG

11

174 reads

MARK ZUCKERBERG

The goal of the metaverse is not to build technology for people to interact with; but rather, to build technology for people to interact with each other

MARK ZUCKERBERG

12

151 reads

Censorship

You can only build Facebook/Meta if you have the idea that people having the right to express themselves is a good thing

Voice + Connection = Opportunit.

The challenging thing with free speech is that there is a line, the thing that everyone disagrees on is the definition of real harm...

10

90 reads

Life Advice

Think about what you’re excited about for the future. Always keep sight of things that bring you joy

Surround yourself with people you want to be like. Mark only hires people that he could see himself working for in an alternate universe.

This advice expands to your friends and relati...

14

118 reads

MARK ZUCKERBERG

I don’t think pressure from advertisers or politicians directly affect how we think about this, these are just hard topics

MARK ZUCKERBERG

10

121 reads

Metaverse

Metaverse

How do you replicate presence?

Mark says Meta wants to make the most human thing possible: visual presence, spatial audio, temperature, olfactory system, touch, etc.

Meetings over Zoom are a great counter-example to some of the goals at Meta

Many Meta product elements are develo...

11

153 reads

Instagram Whistleblower

An accurate characterization would have been that teens using Instagram are generally positive for their mental health, but of course, that was not the narrative that came out. Mark argues that other tech companies don’t even bother to perform the research

They want to do the research to im...

11

99 reads

The Social Dilemma

The Social Dilemma

What grabs someone’s attention in the near term is not going to grab it over the long term.

Making a user angry isn’t going to retain that user, Facebook doesn’t have an incentive to do this. Products are not just their function and utility, it’s their feeling.

Subscription products c...

11

113 reads

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How We Grow

How We Grow

•God wants us to grow up like Christ in everything. Ephesians 4:15.

•We are not meant to remain as children. Ephesians 4:14.

"GOD WANTS YOU TO GROW UP"

•Spiritual growth is not automatic.it takes an intentional commitment.

•want to

•when disciples were with Jesus ,t...

Teach yourself how to better enjoy your stressful days

You decide on how you experience your day, that is one thing we are all well aware of. So why not choosing to fulfill one task at a time, to focus on one person or challenge at a time? Take things easier and enjoy all the moments your life is made up of.

Challenge Accepted! Self-Motivation

Challenge Accepted! Self-Motivation

Change requires doing. For your biggest willpower challenge consider the following motivations:

  1. How will you benefit from succeeding at this challenge?
  2. Who else will benefit if you succeed at this challenge? How does your behaviour influence your friends, family, coworkers, ...

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