It’s probably been quite a while since we last visited the local banking branch, right? Had bricks-and-mortar banks played the “Pre-Mortem Game,” perhaps they would have heard their employees expressing some concerns about the gradually dwindling flow of customers to local branches. And perhaps they would have been slightly less taken by surprise when companies like NewBank, a digital native, seized, very rapidly indeed, on that opportunity to convince, to date, more than 40 million Latin Americans that in-person transactions in real buildings were a quaint but obsolete relic of the past.
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Play is spontaneous and pleasurable but, more importantly, it accelerates and derisks learning. When we’re kids, it helps us to try out new behaviors, to refine those behaviors and to imagine what is not but what could be or what will be. Martin Reeves, a business strategist dealing with adults, argues that, in fact, play in business is not just possible: it’s essential and even urgent. Here’s why.
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