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How to create customer-centric strategies
The importance of empathy in customer success
The impact of customer success on business growth
"It is never too late to be what you might have been."
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"It's your place in the world; it's your life. Go on and do all you can with it, and make it the life you want to live."
"To avoid criticism say nothing, do nothing, be nothing."
"Life shrinks or expands in proportion to one's courage."
"If you're offered a seat on a rocket ship, don't ask what seat! Just get on."
"Believe you can and you're halfway there."
"Eighty percent of success is showing up."
"Too many of us are not living our dreams because we are living our fears."
"Whether you think you can or you think you can't, you're right."
"Everything you've ever wanted is on the other side of fear.”
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