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The importance of empathy in customer success
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"Believe you can and you're halfway there."
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"It's your place in the world; it's your life. Go on and do all you can with it, and make it the life you want to live."
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#1 "Believe you can and you’re halfway there." - Theodore Roosevelt
The Quest for Self-Knowledge is a fundamentally social endeavor.
Self-awareness comes from genuine interaction with others - from conversation. But to get there, you need to be able to listen.
The...
Be upfront about it. You might want to try saying, "We're not getting along that great, what can we do? Let's try to figure out what's getting in our way." See if you can find a pattern. Are there topics or problems that trigger you both?
See if they'll meet you halfway. In the e...
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