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Top 7 TED Talks On Customer Success

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Top 7 TED Talks On Customer Success

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BRENÉ BROWN

A leader is anyone who takes responsibility for finding the potential in people and processes and has the courage to develop that potential.

BRENÉ BROWN

101

383 reads

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Why Are There So Many Bad Leaders In The World?

Psychologist Robert Hogan estimates that the majority of workplace managers/leaders are either deficient or incompetent – one reason why executive turnover is so high. And, with a world full of dictators and despots, political leadership is also full of bad leaders

91

1.09K reads

Reasons We Choose And Follow Bad Leaders

2. We Equate Effectiveness with Being a Good Leader. 

We place great value on results, but often neglect to consider how those results were obtained (i.e., “the ends justify the means”). Truly good leaders are successful, but they are careful to do the (mor...

104

487 reads

So, How Can We Spot A Good Leader?

Good leaders:

  1. Unify and Don’t Divide. Good leaders never create divisions in their constituents, creating a “we vs. they” effect. 
  2. Achieve Results But Limit Collateral Damage. A good leader is effective, but never

111

302 reads

ELVIS PRESLEY

“If you let your head get too big, it'll break your neck.”

ELVIS PRESLEY

100

358 reads

ANDREW JACKSON

There are no necessary evils in government. Its evils exist only in its abuses.

ANDREW JACKSON

91

347 reads

The Psychology Behind Bad Leaders And Their Followers

A big part of the problem is that we really don’t know how to pick good leaders, due to psychological biases and trying to serve our own self-interests, rather than the greater good.

One obvious reason is fear. Tyrants are punitive and will subjugate anyone who ques...

99

656 reads

Reasons We Choose And Follow Bad Leaders

5. We Rationalize. 

All too often we give leaders “a pass” instead of holding them accountable. Or, we allow leaders to be above the rules (“he/she can do it because he/she is the leader”). Finally, we “settle” too easily. Instead of seeking out the very be...

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319 reads

JOHN F. KENNEDY

For, in a democracy, every citizen, regardless of his interest in politics, 'holds office'; every one of us is in a position of responsibility; and, in the final analysis, the kind of government we get depends upon ho...

JOHN F. KENNEDY

95

258 reads

Reasons We Choose And Follow Bad Leaders

3. We Crave Power. 

Leadership expert, Jean Lipman-Blumen, in her book on Toxic Leadership, suggests that followers enable and assist bad leaders – allowing them to get into positions of power, and supporting their misdeeds. All too often, follower...

102

408 reads

Reasons We Choose And Follow Bad Leaders

1. We Value the Wrong Leader Qualities. 

We value strong, confident leaders, but often confuse arrogance and narcissism for strength. Research shows that the worst leaders are very narcissistic and arrogant. Bad leaders are convinced that they are right, ra...

107

570 reads

Reasons We Choose And Follow Bad Leaders

4. We Don’t Hold Leaders Accountable. 

We often blindly place leaders on a pedestal and assume that they will do the right thing. We need to be active followers and hold leaders accountable. The title of Ira Chaleff’s book, “The Courageous Follower...

101

337 reads

What Is The “Antidote” For Bad Leadership?

The antidote for bad leadership is courageous and engaged followers who serve as a check when the leader misbehaves or takes the wrong path. For this to happen, it is imperative that we foster an environment in which citizens feel they are empowered, and will be protected, if they stand u...

99

309 reads

CURATED FROM

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xarikleia

“An idea is something that won’t work unless you do.” - Thomas A. Edison

Why do we choose and follow dictators, despots, and tyrants? Is it us or them that’s the problem? Well, it’s both. Followers reap the leaders they sow and vice versa. So, if we don’t like what we are reaping, we should change what we’re sowing.

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True heroes

Heroes have the courage of their convictions. Heroes are all the people who take up their responsibilities and serve and encourage others.

  • A hero is the man who loses his job and identity, yet has the willpower to get back and start again until he makes it.
  • A h...

WILLINGNESS TO ASSUME FULL RESPONSIBILITY

The successful leader must be willing to assume responsibility for the mistakes and the shortcomings of his followers. If he tries to shift this responsibility, he will not remain the leader. If one of his followers makes a mistake, and shows himself incompetent, the leader must consider that it ...

Optimism and Leadership

When a person is optimistic and has something positive to say, defying odds and the general sentiment, she/he is on a podium like a leader and gets the attention of people, who are automatically drawn towards confident, encouraging leaders.

People will naturally listen to the ...

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