Mute

Sharing your opinion when others are aggravated can be counterproductive. If things get emotional, and you can’t leave, you may need to stop talking and let them express their feelings.

Breathe deeply and remember that moods are temporary. And that their words at this point may be extreme or exaggerated; resist the urge to respond in kind. Often, once they let everything out, they'll calm down. 

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7 Strategies Emotionally Intelligent People Use to Keep Their Feelings Under Control

7 Strategies Emotionally Intelligent People Use to Keep Their Feelings Under Control

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