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Pausing gives you time to stop and think before you act. Doing so can prevent you from doing things you'll later regret.
If you feel your emotions getting out of control, take a pause. If possible, go for a short walk. Once you calm down, return and decide how to move forward.
443 SAVES
458 READS
We tend to respond to people using the same tone they use to speak to us.
If you need to have an emotionally charged conversation, speak in a way that's calm and collected. And if a discussion begins to escalate, focus on softening your tone or lowering your voice; others are likely to mimic you.
350 SAVES
350 READS
Sharing your opinion when others are aggravated can be counterproductive. If things get emotional, and you can’t leave, you may need to stop talking and let them express their feelings.
Breathe deeply and remember that moods are temporary. And that their words at this point may be extreme or exaggerated; resist the urge to respond in kind. Often, once they let everything out, they'll calm down.
322 SAVES
306 READS
Recording means concentrated listening, with the intent to learn more about another's perspective. You're not trying to figure out how to reply; instead, you're listening to understand.
As you tune into another, don't judge or offer advice. Instead, focus on learning more about how the other person sees you, how they see themselves, and how they see the situation.
311 SAVES
286 READS
Emotionally charged discussions are often rooted in deep-seated issues that will continue springing up if left alone. Carefully think about where, when, and how to reintroduce the subject, and do it once everyone's had the chance to cool down.
Opening with an apology, an expression of thanks, or by acknowledging where you and your communication partner agree may lead the other person to lower their guard and become more open to whatever you have to say.
253 SAVES
234 READS
Forget about how you feel in the moment. Pause, step back and think of the short-term and long-term consequences of your actions.
Doing so can help you think clearly, see the big picture, and make better decisions.
292 SAVES
261 READS
Slowing down to analyze your negative emotions can help you figure out the underlying reasons behind your feelings and lead you to potential solutions.
Ask yourself why you feel a certain way and what you need to change it. This can give you control of your feelings instead of leaving them in control of you.
276 SAVES
285 READS
We tend to respond to people using the same tone they use to speak to us.
If you need to have an emotionally charged conversation, speak in a way that's calm and collected. And if a discussion begins to escalate, focus on softening your tone or lowering your voice, others are likely to mimic you.
520 SAVES
644 READS
Sharing your opinion when others are aggravated can be counterproductive. If things get emotional, and you can’t leave, you may need to stop talking and let them express their feelings.
Breathe deeply and remember that moods are temporary. And that their words at this point may be extreme or exaggerated; resist the urge to respond in kind. Often, once they let everything out, they'll calm down.
449 SAVES
545 READS
Recording is concentrated listening, with the intent to learn more about another's perspective. You're not trying to figure out how to reply; instead, you're listening to understand.
As you tune into another, don't judge or offer advice. Instead, focus on learning more about how the other person sees you, how they see themselves, and how they see the situation.
387 SAVES
461 READS
Emotionally charged discussions are often rooted in deep-seated issues that will continue springing up if left alone. Carefully think about where, when, and how to reintroduce the subject, and do it once everyone's had the chance to cool down.
Opening with an apology, an expression of thanks, or by acknowledging where you and your communication partner agree may lead the other person to lower their guard and become more open to whatever you have to say.
366 SAVES
414 READS
Forget about how you feel in the moment. Pause, step back and think of the short-term and long-term consequences of your actions.
Doing so can help you think clearly, see the big picture, and make better decisions.
366 SAVES
413 READS
Slowing down to analyze your negative emotions can help you figure out the underlying reasons behind your feelings and lead you to potential solutions.
Ask yourself why you feel a certain way and what you need to change it can give you control of your feelings instead of leaving them in control of you.
369 SAVES
400 READS
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Our emotions are an integral part of our lives.
They protect us by alerting us to danger. They add colour to our lives and help us find meaning ...
But we can control our reactions to those feelings.
By increasing our awareness of emotions and their effects, and then focusing on our thoughts, we can learn to manage our emotional reactions effectively.
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Key Ideas
There was a man riding on a horse. When a man walking on the road asks him where he is going, the rider replies, “Why are you asking me? You should ask the horse.”
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The ability to monitor one's own and others' feelings and emotions to discriminate among them and to use this information to guide one's thinking and actions. -Salovey and Mayer (1990)
It manifests itself in the kind of statements we make about ourselves, in relation to our emotional skills and success.
Qualities such as confidence, awareness and optimism, come under the umbrella of emotional intelligence.
5
Key Ideas
Knowledge, smarts and vision are characteristic of a great leader. Add to these the ability to identify and monitor emotions (your own and others) and to manage relationships.
Qual...