More Success For Others Than For You

• Companies have two customers: the people you sell to and your employees.
• Direct, raw, unfiltered feedback from customers is much better than reports from within the company.
• When customers reach out, and they know they're heard and that their feedback will improve the product...

We observe people instinctively and notice subtleties such as what they are doing, where they are looking, and what their body language is indicating. This helps us determine if we feel comfortable around them which helps us decide if we want to interact with them and how.

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Rather than thinking about what the other person could have done better, It's better for us to think about how we could have done better to make the best of every situation. Let's try to think about how we could have done better to bring out the best in other people and about what we could improv...