Once you know people well enough to feel close, there is a tendency to not listen carefully to them, because you think you already know what they are going to say.

When someone else is speaking, we are often waiting for our opportunity to say what we think, rather than actually listening.

Don’t rush in. Consider what they’ve said, and think carefully before giving them your response.

The idea of being a good listener is almost a cliche. Yet, most of us are terrible at it.

Becoming a good listener is not that difficult if you know where to start and are willing to practice. If cultivated, the quality of your most important relationships will dra...