Once you know people well enough to feel close, there is a tendency to not listen carefully to them, because you think you already know what they are going to say.

When someone else is speaking, we are often waiting for our opportunity to say what we think, rather than actually listening.

Don’t rush in. Consider what they’ve said, and think carefully before giving them your response.

It's easier to focus on the information you disagree with than the bit of truth they may have to share. Or you may think you already know what the person will say. This can cause you to shut off because you think you know what will come next.

Maybe the person will ...