The Six Steps In Brief - Deepstash
The Six Steps In Brief

The Six Steps In Brief

  • First, be willing to fundamentally reconsider your initial conclusions — and do so without defensiveness.
  • Second, listen more than you talk through active listening.
  • Third, leave your queries open-ended, and avoid yes-or-no questions.
  • Fourth, consider the counterintuitive to avoid falling into groupthink. 
  • Fifth, take the time to stew in a problem, rather than making decisions unnecessarily quickly.
  • Last, ask thoughtful, even difficult, follow-ups.

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raymoeri

Administrator for charities/voluntary organisations

The idea is part of this collection:

Behavioral Economics, Explained

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