Your memory don't collect accurate accounts

To predict what will happen in a complex event, you have memory frameworks called schemas that help predict the possible sequence of events and why you do them. For example, when you go to a doctor's office, you need to check in at the front desk, sit in the waiting room, get called to the exam room, meet the doctor, and then pay your bill.

But these schemas influence your memory. You may credit a supervisor for an idea rather than their subordinate because you expected it more from a supervisor. You may also forget key details.