Research shows quality feedback is a key indicator of employee satisfaction and ultimately retention.
However, practices like 360-degree feedback and annual reviews are dated, cumbersome and often inefficient because they address employee successes and challenges out of context and do so far too late to take action. As a result, leaders could end up with a disengaged workforce that is always on the job hunt.
The solution is weekly pulse surveys to see how employees are doing, not how well they are performing.
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