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What Is A Problem Statement
A problem statement is a concise description of a problem that needs to be solved
It’s a helpful scoping device, focusing the team on the problem it needs to explore and subsequently solve. A problem statement makes clear what needs to be done in discovery and what’s out of scope. Problem statements are also great communication tools; well-written ones can be used to gain buy-in from stakeholders on why it’s important to explore and solve the problem.
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What Should A Problem Statement Include
- The background of a problem: Which organization or department has the problem and what is the problem?
- The people affected by the problem: There could be multiple user groups affected by a specific problem in different ways.
- The impac...
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A Problem Statement should not
1. Be A laundry list of unrelated problems: A discovery effort should have one problem statement focused on one problem
2. Not Contain A solution: Leave the solution out of your problem statement at the beginning that is absolutely important
3.
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Examples Of Good Problem Statements
- Users of our newspaper app often export content from our app, rather than sharing content through our app. This is a problem because target audiences are less likely to know that the content came from our app, leading to lower conversion rates. This is also a problem for app users, as export...
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This is the first stage of the Double Diamond Design Thinking Process and it is very important
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