Improving the What Happened Conversation - Deepstash

Improving the What Happened Conversation

First, Put yourself in the other person’s shoes. It's often easy to finish a difficult conversation confused about how irrational that person is without considering their perspective. You must learn to accept that the other participant is a different person with a different perspective. Therefore, it is normal for them to have inconsistent conclusions. View differences are often due to differences in the information you have been exposed to. Therefore, you should avoid being offended by someone who disagrees with you & investigate whether the other person knows something you don’t yet know. 

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Book summaries mostly ...

This book is based on the premise that we face difficult conversations daily. Have a read

The idea is part of this collection:

Handling Difficult People

Learn more about communication with this collection

How to communicate effectively with difficult people

How to handle conflict

How to stay calm under pressure

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