Secondly, this book’s authors encourage their readers to avoid... - Deepstash

Secondly, this book’s authors encourage their readers to avoid assuming the other person has ill intentions. They provide an example of when a friend comments on how tired you are. Instead of perceiving this as an insult, consider how your friend is looking out for your health and well-being. They care for you. In sum, don’t always assume the worst of the participants in your conversations. 

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Book summaries mostly ...

This book is based on the premise that we face difficult conversations daily. Have a read

The idea is part of this collection:

Handling Difficult People

Learn more about communication with this collection

How to communicate effectively with difficult people

How to handle conflict

How to stay calm under pressure

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