Embrace smart failures

Failure can be a great learning experience. The key is to make "smart" failures by fostering two conditions among the team.

1. Crean an environment of psychological safety. The team should know that smart risks that end in below-average outcomes won't hurt them. Publicly applaud the effort and focus on the learning and growth phase of the loss.
2. Leaders must conduct after-action reviews focused on learning from any major project or initiative.