In the Smart Machine Age or SMA—operational excellence may well become almost totally technology-driven, making human innovation the key to value creation.
Organizations will need their people to be hyper-learners who can adapt to rapidly changing environments. These needs are unlike what was required in the command-and-control style organizations of the Industrial Age.
Agility, adaptability, and responsiveness also will be required for most, and thus organizational efficiency will be necessary but no longer sufficient.
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To manage and lead a team, you need to meditate so that you dissolve your ego. Buddhism for the corporate world.
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