It takes substantial time to manage people, but it only takes a minute to refocus them on goals and provide actionable feedback on how they’re doing. These concepts represent only 20 percent of management activities, but they help us achieve 80 percent of results.Goals provide direction and focus.Praisings and redirects are all about providing people with actionable feedback to help them accomplish goals sooner. By combining all three, you create clarity on what’s important, build confidence, and improve behavior on your way to achieving results.
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