15: The Law of Candor - Deepstash
15: The Law of Candor

15: The Law of Candor

If you admit a mistake in your marketing, customers will accept it favorably.

That works because it is unexpected and opens the audience up to your message.

Smart businesses accept marketing shortcomings and then transform them into opportunities.

The authors use Listerine as an example to demonstrate this argument. This firm used to promote with the phrase, 'The flavor you detest twice a day.' This negative was then converted into a positive by selling the belief that Listerine fights germs.

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weeklyconcepts

Management concepts explained like tweets.

The book focuses on the fundamentals of marketing and how to avoid breaking these laws.

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The Law of Candor

When you admit a negative, the prospect will give you the positive.

The most effective way to get into a prospect's mind is to admit a negative, then turn it into a positive.

Honesty works well in the marketing process:

  • Candour is very disarming...

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