Bonus point no. 2: Saying "You're welcome," instead... - Deepstash

  • Bonus point no. 2: Saying "You're welcome," instead of more dismissive phrases like "No problem," acknowledges that you've done something for someone else that is worthy of gratitude. It's a trigger for positive reactions in others.

They're such short phrases, and we use them all the time. But emotionally intelligent people do so intentionally--going into conversations looking for an opportunity to repeat them, because they learn how powerful they can be.

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tomjoad

Introverted Extravert

7 Smart Phrases People With High Emotional Intelligence Repeat Over and Over

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2.d. ACTION PLAN: Mirroring

Active Listening: To listen actively. Pay close attention to the words the other person emphasizes and the phrases they repeat, as these are often the most important to them and thus the best candidates for mirroring.

Saying NO without guilt

  • Notice how often people around you say no to each other every day. Also watch how others handle these situations.
  • When you feel pressured for a yes, ask for time. It will allow you to calm down and evaluate whether you really want to do it ( "I ne...

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